Last Updated: 31/10/2025
1. Introduction
Green Breeze Aircon Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://greenbreezeaircon.com.au or interact with our services.
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Address or suburb
- Details related to your air conditioning needs or service requests
b. Non-Personal Information
- Browser type and version
- Device information
- IP address and geolocation
- Pages visited and time spent on our website
3. How We Collect Your Information
We collect personal information when you:
- Submit a quote or contact form on our website
- Call, email, or message us directly
- Interact with our ads or social media pages
- Use cookies or analytics tools that track website usage
4. How We Use Your Information
We use your personal information to:
- Provide quotes and respond to your enquiries
- Schedule and perform installations or services
- Improve our website and customer experience
- Send updates, special offers, or service reminders (only if you opt in)
- Comply with Australian legal and regulatory requirements
5. Disclosure of Information
We do not sell, rent, or trade your personal information.
However, we may share information with:
- Trusted service providers (e.g., IT support, marketing tools, payment processors)
- Our technicians or contractors for service delivery
- Legal or regulatory authorities if required by law
All third-party partners are bound by confidentiality and privacy obligations.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information from unauthorised access, loss, misuse, or disclosure. While we take all necessary precautions, no online transmission is completely secure, and you share information at your own risk.
7. Cookies & Website Tracking
Our website may use cookies and analytics tools (like Google Analytics) to collect non-personal information about how visitors use our site.
You can choose to disable cookies in your browser settings, but this may affect site functionality.
8. Access & Correction
You may request access to, or correction of, your personal information at any time by contacting us using the details below. We will respond promptly in accordance with the Privacy Act.
9. External Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Green Breeze Aircon Solutions
📧 Email: contact@greenbreezeaircon.com.au
📞 Phone: 1300 085 938
🌐 Website: https://greenbreezeaircon.com.au